Harsh Garg's activity on Indie Hackers · Page 2

Recent activity

The monthly support review habit that improved our product more than any user interview

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

How we accidentally built a customer success function inside support (and what we learned)

I completely redesigned my B2B SaaS to optimize for "Founder Trust"

We turned our worst support month into our best retention month. Here's exactly what we did.

I completely redesigned my B2B SaaS to optimize for "Founder Trust"

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

The most valuable things I've learned thinking about support this month

How we accidentally built a customer success function inside support (and what we learned)

The consistency cliff: why support quality drops exactly when you're growing fastest