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Apr 1, 2026
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Day 26: Open questions need owners too.
Apr 1, 2026
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Every ask spends trust.
Apr 1, 2026
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Our CTA rate nearly doubled. We got zero extra clicks.
Apr 1, 2026
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I think payment terms should be earned, not assumed
Mar 31, 2026
commented on a post
A lot of product friction is really sequencing friction.
Mar 31, 2026
commented on a post
A lot of product friction is really sequencing friction.
Mar 31, 2026
created a post
Day 25: CC is not ownership.
Mar 31, 2026
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The problem is usually not friction. It is premature friction.
Mar 31, 2026
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Traffic fell 44%. CTA clicks stayed flat. That changed the diagnosis.
Mar 31, 2026
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I think every client needs a payment profile, not just payment terms
Mar 30, 2026
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Day 24: "Waiting on legal" is not a next step.
Mar 30, 2026
created a post
A lot of product friction is really sequencing friction.
Mar 30, 2026
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My dashboard said 0 signups completed. The database showed 18 users.
Mar 30, 2026
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The first late invoice is a lesson. The second is a process failure
Mar 29, 2026
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Day 23: "ASAP" is not a deadline.
Mar 29, 2026
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Intentions do not scale. Defaults do.
Mar 29, 2026
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Published drafts rose 21%. Output per user got 7.3x worse.
Mar 29, 2026
created a post
I think an invoice is not really sent until it reaches the approver
Mar 28, 2026
commented on a post
Most overdue invoices are really an ownership problem
Mar 28, 2026
created a post
Day 22: When everyone owns it, nobody really owns it.
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