(Spreadsheet Template) Customer Journey Map for SaaS
Infinity User Journey (Public)
Hey everyone,
I've been defining the Customer Journey Map for our SaaS startup the last few days, so I just wanted to share a link to a spreadsheet if someone needs it ( it's easy to reuse it ).
https://docs.google.com/spreadsheets/d/1mkMlXk2i3gIFCSPfa-VPKLai5YQLVTEz51CM81yaQ6E/
The map is divided by:
- Stages
- Touchpoints
- Metrics
- Problems
- Stakeholders
- Content
Hope it helps.
