How can we reduce our churn rate?
Can you share the best things which helps to reduce the high churn rate of the business?
- things you have done
- things we can avoid
- things we offer
Can you share the best things which helps to reduce the high churn rate of the business?
From my experience the biggest thing that improves churn is focusing on the right customers. Some customers are just going to use the product a lot more than others. Work out who they are for your business and just focus on them.