Why everyone should read customer support emails
https://medium.com/s/please-advise/why-everyone-should-read-support-emails-42ca2172e23e?source=friends_link&sk=1b01908ff81d3f1f335402cdd5f20c3c
Hi, I am Simon. Co-Founder of Stuff.li - and new to Indiehackers.com.
Wanna share my post on why everyone in your startup should read customer support emails. For the following reasons:
- News you can use
- It's a great conversation starter
- You probably don't have enough data
- It's a nuanced overview of your business
- Emails are loaded with emotions
- They will increase resposibility
Link to the full post:
https://medium.com/s/please-advise/why-everyone-should-read-support-emails-42ca2172e23e?source=friends_link&sk=1b01908ff81d3f1f335402cdd5f20c3c
Simon, Stuff.li
What tools, if any, do you currently use to share these within your company?
I ask because we make fwdeveryone.com and prettyfwd.com, both tools for sharing these types of email threads within your company. (The latter being completely free.)