Dad Is Dead

Fair point, and you're not the only one saying it — a couple other people have flagged the same thing on the other post. We went for memorable on purpose, but hearing it independently from a few different people now makes me think the "family seeing it in an email right after a real loss" scenario is a real risk, not just an edge case. Genuinely reconsidering the name because of it.

Honestly, from the conversations I've had, it's coordinating responsibility before something happens — specifically, nobody had agreed in advance on who should act and when. Discovering accounts and gaining access were real pain, but people described those as solvable-with-enough-time problems. The "nobody decided who's supposed to do this, or when" part is what caused actual paralysis. That's basically the bet the whole product is built on — solve the trigger/coordination problem first, and the access/discovery problem gets a lot more tractable once someone's actually been designated and notified.