Warpix
Collect feedback. Skip the dev work.
Customer feedback often ends up scattered across support conversations, spreadsheets, internal notes, and roadmap documents.
I’m building Warpix, a customer feedback platform for B2B SaaS teams. The goal is to provide one workflow for:
Collecting and organizing feature requests
Keeping customer and account context attached
Connecting feedback to roadmap items
Publishing product updates and closing the feedback loop
Make it incredibly easy and hands-free to install Warpix
Warpix is still in development, and I’m currently looking for a small group of early-access customers to help shape it.
I’d especially love to hear from founders and product teams currently using spreadsheets, Notion, Canny, Frill, Featurebase, FeatureOS, or similar tools.
How does your team collect and prioritize customer feedback today? What is the most frustrating part of your current workflow?
Warpix: https://warpix.io/
5 Comments
Feedback usually starts strong but gets messy fast once it spreads across tools and conversations.
One thing that often gets missed is how much context gets lost when a request is separated from the customer/account history behind it.
When teams try this, what usually breaks first prioritization or just keeping feedback from being duplicated across places?
The fragmentation you're describing is real: the feedback that matters most is usually the offhand line in a support thread, and it dies there because logging it is a separate chore. The teams that handle this well make capture a one-keystroke thing from inside the tool they already live in, so the context comes along for free. Closing the loop is where most tools quietly stop, so leaning into that is the right instinct.
Whenever distribution becomes the question, that's the real wall for focused tools like this. I'm building AppGild, an early marketplace where small businesses and lean teams find focused apps and AI agents. It's not asking you to move anything, just one more place to be found, free to list and not exclusive. Happy to send the link if it's useful down the line.
I'd be careful treating this as a feedback-management problem too quickly.
The interesting question may not be how feedback gets collected and organized.
It may be what decision teams are actually trying to make once all that feedback is visible.
Those sound similar, but they can lead to very different conclusions about what deserves priority, what customers matter most, and what the product ultimately becomes.
I wouldn't make that call casually this early.
Agreed, still formulating the full positioning right now, I am mostly inclined to push it to include ways for the decision teams to help them prioritize and make decisions easily once the feedback is collected.
I have multiple hypotheses about this, but I have yet to confirm which is the best way forward until I have some customer discovery calls.
That's exactly what caught my attention.
I don't think the interesting part is which hypothesis turns out to be right.
It's the strategic decision that follows once one of them starts becoming the foundation for the product—and I don't think I can do that discussion justice in a thread.
Happy to explain what I mean if it's useful. What's the best email to reach you on?