Hey guys, It’s been a long time since I recorded any update here. And I just thought that I would really like to restart my activity here and get more involved. This comes at the time when I also found out from some posts here that people would really like to see more project progress posts rather than posts on any other topics.
You can see my previous post on IH here - https://www.indiehackers.com/forum/show-ih-personizely-website-personalization-tool-also-beta-testers-needed--KoD0PVSNO2ENtvDDaTn.
This is where I first time shared my project with any community. This was a time when I just found out about the IH community and it gave me a great boost to keep bootstrapping Personizely. The project was at a really early stage then and I had a lot ahead of me (as I do now too).
Last months were really crazy in terms of work and learning... Since then I managed to go with Personizely through a lot of interesting things:
I was thinking about describing some of the stages listed above in separate posts or blog articles here on IH. Anyone here who would be interested in reading that?
Funny/stupid fact: After I posted the post on Indiehackers (which was my first ever publication about it anywhere) I wasn’t getting not even one beta request on the website, and after a few days I tried to submit the form myself to test if it works, to only find that the emails were going into the void (facepalm). So I highly suggest you always check your forms in production.
Wow man your landing page is beautiful, are you outsourcing the design?
Hey, we actually bought a template and customized it ourselves for our needs.
Thanks a lot for the feedback!
You have a beautiful website, Sergiu! Congratulations on getting more customers and quitting your day job. I'd be interested in any posts on your marketing/user acquisition, for that's one thing I have trouble with.
(I've done the same thing with forms sending into the void. :))
Haha, that seems to be something lots of people to have in common, deploying broken forms :-D
And thanks for the feedback. I'll definitely try to cover what we've been doing in terms of marketing, even though we are still trying things and learning a lot.
Nice work @kilobyte, Congrats on paying customers! Would be great to chat and learn more about next steps.
Hey @ryanam26, thanks! Yeah, I'm open to a chat.
Great, let's set something up. ryanam26@yahoo.com
Yeah it would be interesting to share your insights! The website design looks amazing, so polished.
Congrats on getting your first paying customers :)
I run a competitor monitoring SaaS for E-commerce and I'm in the middle of getting my Shopify app published.
I'm wondering if getting your app listed on the Shopify app store brought you lots of users ?
Cheers
Hey, Thanks a lot!
To be honest, we were very disappointed with even the traffic, not even saying, users, we got from Shopify app store. The problem is that they removed the "New" category and now the new apps are being held deeeep in the search of the store, so the best you can do is have a good text, and keywords coverage in your description, but this doesn't help too because the most important ranking reason is rating, so because we have big players like Privy and Bold in our niche, it's almost impossible to get to the first page of search results on some keywords. So we are exploring other channels now. We wrote some suggestions to the Shopify themselves about this and they seem to understand the problem but aren't doing anything about it really. Also they plan on introduction Ads into the app store, which could be good, but I think it will only make it worse, cause the big players have the money to outbid the small ones.
Congrats on the launch and having paying customers! The website looks clean & informative. I do have a question for you.. what methods did you use to acquire beta users?
Also, I'm pretty sure IH community would love to read more in-depth about each stage.
Best of luck!
Hey, thanks a lot! We mostly used cold outreach to find the first users. We had some users register due to the syndication of our blogging efforts too.
Congratulations!
Thank you!
Small one, but:
Personalize your website to make most of visitor's first visit and collect his contact info with a well-timed widget.
It'd look better if you changed his to their
Hey, thanks for the insight. We used his cause visitor's is singular - possessive here. But I'm not a native speaker so we'll probably change it to visitors' and their. What do you think?
Sounds good. If it was me I'd probably word it like:
Make the most of first time visitors with a personalised, well-timed widget to collect contact information easily.
Although feel free to swap out the s for a z in personalised, I'm British, not American :)
Thanks a lot! The s or z was a point of discussion when we started, and we stuck with z for integrity :)) Tbh I didn't even know that was an American/British-English thing!
No worries! Yeah the Americans love a Z! There's a fair few: personalise/personalize, realise/realize, etc!
Testing your own thing is essential, had that probs too lately where I forgot to create an email address behind a form :-)
What were your challenges to get in the shopify app store?
Hey azarai, I have a small side project which is essentially a form backend for receiving messages, without having to host any server-side code. It's not public yet but I'm trying to understand more about what people do with forms that go to email addresses. What did you end up using?
Simple contact form, nothing fancy. Usually, I use netlify's form feature but that particular site was not on netlify.
Hadn't heard of Netlify, will have to check it out.
Out of interest, would you use such a service? I.e. you just click 'new form' on my app/site, then set it as the action for your form, done - you now get emails (or zapier, pushover, etc).
I'd say I am not your audience. Nope, would not buy that. First, I am privacy concerned in general, second, GDPR and its implications and third, I am Germany based and we have the highest GDPR shit and some country-specific extra biz shit (warning letters from competitors)...
So, essentially for every tool, I need GDPR compliance, addendum and update privacy policy, etc. Admin work I hate and reduce to a minimum.
Good luck :-)
Yeah, it was a great lesson for me :)
What about Shopify - they really have a lot of requirements for your app to meet their guidelines and since the introduction of the new app store, it's also mandatory that the payment processing for installations from there is going through them. So we had to implement their billing alongside the one we already had (we are using Chargebee). We also had to prepare high-quality assets for them to approve.
What is good is that they gave us a dedicated QA tester which was helping with app insights and even helped us track every single bug in the installation process (again, from the app store). So they made it a lot simpler than it could have been.
Congratulations! The YouTube video is unavailable.
Thanks a lot!
What a shame, we made it private instead of unlisted. It should be there now. Thanks again.
You might get some good mileage with the free tier of wistia, to get better control and insight of views.
Yeah, I know about Wistia, but we actually have some other videos so the free tier might not be enough, but we will see.
Awesome! It sounds like it's been a long journey. Having some paying customers seems like you are seeing some light at the end of the tunnel, congrats.
Hahah a classic. I had a good laugh, thanks.
Thanks! Yes, it was, but there's even more ahead of us!
Congrats Sergiu, would love to read your story!
Thanks. I'll probably start putting some story together soon and post it on IH.
Just have to decide where I start :))
Hey congrats man! Would love to hear more about what you tried and the varying results. What would you different if you had to start over?
Thanks a lot! I'll probably start putting down some thoughts about how it was soon.
What would have I done differently if had to start over?
I'm not sure that I have so much overview yet to know what would I to totally different and I think things go in the right direction.
There were small things I would do technologically different from the very beginning (so I wouldn't have to ultimately rewrite code).
For example, I started the project's frontend in Backbone.js long time ago, but it was a dying technology whilst if I had done my research I would have known that Vue.js and React even though very young then, were much better and fresher alternatives.
I love this piece of advice coming from the founders of Trello:
I would also love to earlier learn how to procrastinate less.
I would have liked to learn the market sooner. When I started I had another Co-founder whose idea it initially was, and I didn't really bother about diving deep enough in the market/product fit. So when my Co-founder decided to call it quits, it took me a lot of time to make up and understand what I am building.
Thanks for sharing.
I hadn’t heard that before. Was that Joel Spolsky?
I'm not sure. The only thing I could still find is this Hackernews thread: https://news.ycombinator.com/item?id=3485186
They were referring to Websockets specifically if I'm not mistaken.
The original post seems to be unavailable.
Thanks for that. Looks like good advice to follow even when it comes to hiring people - a widely adopted stack will make it easier to find skilled talent.
Yes. I think when choosing the tech stack one should follow these rules:
I'd be glad more insights if anyone has some, cause that's just my thoughts!
Hi @kilobyte,
Congrats on the success!
There's a lot of crossover between your product and a book/course I'm writing. I'd love to have a quick chat.
Could you shoot me an email if you're interest please?
Thanks and good luck!
Hey, I wouldn't call it a success yet, but yes I had a series of small wins. And the more small wins - the bigger the chances of success are.
Would be great to help you with your course. Just sent you an email.