Help. Grasshopper or live reception. Is receptionist uncool?

I have a start-up and I’m wondering if its better to have a service like grasshopper that sends calls to an auto attendant or have a receptionist answer.

Which one gives a stronger and more positive impact?
What are the cons of each method?

Grasshopper:
Voicemail
Answer live
Cost $24/month

Live reception:
Introduces my company and herself by name. Asks how she can help.
Take message & forwards to me via email (If I choose this option)
Transfers voicemail
Transfers and I answer live
Answer basic questions about my business
Free for up to 10 calls a month then $1.50/call
$1.25/call with $15 minimum a month
$1/call with $50 minimum a month