Day 29: Good feedback timing matters as much as the question.

Day 29 of building MeetDone.

One thing I am starting to believe:

a badly timed survey gives fake signal.

We spend a lot of time thinking about the wording of a feedback question.

I think timing matters just as much.

Because if the survey shows:

- too early

- before real engagement

- every time someone returns

you can get more responses and worse answers at the same time.

That is the trap.

More volume feels like better learning.

Sometimes it just means you interrupted more people.

So when I added exit feedback to MeetDone, I also added brakes around it:

- wait for real dwell

- wait for actual engagement

- show it once per session

- back off for days after dismiss

- back off longer after submit

That will probably reduce the number of answers.

I think it improves the quality of the answers that remain.

Right now I would rather get 10 real objections than 50 lazy ones.

Because one honest answer like

"too much setup"

or

"needed more proof"

can change the product.

A weak answer from a badly timed popup usually just creates noise.

I think this is true for a lot of product feedback:

signal quality matters more than response volume.

The point of feedback is not collecting more text.

It is learning something you can actually fix.

That is the rule I am trying to follow now:

protect the signal, not just the response rate.

When you ask for feedback, do you optimize more for volume or for quality?