I spent 3 months tracking how 47 freelance consultants spend their work week.
Not how they THINK they spend it.
How they ACTUALLY spend it.
The results surprised everyone.
The Breakdown:
Client calls: 28% (11 hours) Actual deliverables: 31% (12 hours) Follow-up emails: 22% (9 hours) Admin/invoicing: 12% (5 hours) Sales/marketing: 7% (3 hours)
Wait. Go back.
22% writing follow-up emails?
That's 9 hours per week.
More than a full workday spent writing emails ABOUT the work instead of DOING the work.
The Math That Hurts
Average freelance consultant:
6 client calls per day
5 days per week
30 calls total
Follow-up email per call:
Average time: 28 minutes
Range: 15 minutes (best) to 65 minutes (worst)
Weekly total: 30 calls × 28 minutes = 840 minutes = 14 hours
(Some people are spending MORE than I tracked. The 9 hours is the median, not the average.)
Why It Takes So Long
I asked everyone: "What takes the most time?"
The answers were surprisingly consistent.
Problem #1: The Blank Page (35% said this)
"After the call, I sit down to write the email and... nothing. I stare at the blank page for 5 minutes before I start typing."
It's not writer's block. It's decision paralysis.
Should I start with a thank you? Jump straight to business? Reference something personal they mentioned? What's the right tone?
Problem #2: The Overthinking (68% said this)
"Every sentence feels like it could win or lose the deal."
One person told me: "I rewrote the same paragraph 4 times yesterday. Changed 'we should consider' to 'I recommend' back to 'it would be beneficial to consider.' Wasted 20 minutes on one sentence."
This is the real time killer.
Problem #3: The Completeness Anxiety (52% said this)
"Did I capture everything? What if I forgot something important? Let me check my notes again."
So they reread their meeting notes. Cross-check the email. Add another action item. Remove one that feels too pushy. Add it back.
Another 10 minutes gone.
Problem #4: The Tone Check (41% said this)
"Is this too formal? Too casual? Too pushy? Not decisive enough?"
One person showed me 3 different versions of the same email:
Version 1 (professional): "Per our discussion..." Version 2 (friendly): "Great talking today..." Version 3 (concise): "Next steps:"
They sent version 2. After 30 minutes of debating with themselves.
What Surprised Me Most
It's not that people are slow writers.
It's that they're uncertain decision-makers when it comes to client communication.
The actual writing takes 5-8 minutes.
The deciding takes 20 minutes.
The Cost Nobody Calculates
9 hours per week writing follow-ups.
That's:
468 hours per year
58 full workdays
2 full months
If you bill at $150/hour (median for consultants I tracked):
468 hours × $150 = $70,200 per year
Lost to writing emails about work instead of doing work
One person put it perfectly:
"I could take on 2 more clients with those 9 hours. That's $60K more revenue per year. Instead, I'm writing emails at 9 PM after my kids are asleep."
What The Fast Ones Do Differently
I found 8 people who averaged 12 minutes per follow-up.
Not 28 minutes. 12 minutes.
What's their secret?
They don't decide faster. They don't decide at all.
They use the same structure every time:
Part 1: The headline (1-2 sentences) What we discussed in one clear statement.
Part 2: The action items (bullets) Who's doing what, by when. No paragraphs. Just bullets.
Part 3: The momentum (1 sentence) One clear next step.
That's it.
No "thank you for your time." No "I really enjoyed our conversation." No "please let me know if you have any questions."
Just: Headline. Actions. Next step.
12 minutes. Done.
The Uncomfortable Truth
Your detailed 6-paragraph follow-up email?
Your client read the first paragraph and skimmed the bullets.
They don't want your novel. They want their checklist.
Time Saved
If you cut from 28 minutes to 12 minutes per email:
30 emails per week × 16 minutes saved = 480 minutes = 8 hours back per week = 1 full workday
What would you do with an extra workday every week?
The People Who Ignored This
A few people in my study said: "Yeah, but clients expect thorough follow-ups. They want to see I was paying attention."
I checked their client retention rates.
No difference compared to the 12-minute group.
Your clients don't measure your attention by paragraph count.
They measure it by whether you captured the right action items and moved things forward.
What To Do About It
Track yourself for one week.
Time every follow-up email. From opening blank page to hitting send.
I bet you're spending more than you think.
Then try the 3-part structure for your next 5 emails.
See if you can cut your time in half.
If you're spending 9 hours per week on this, getting back 4.5 hours would be life-changing.
That's leaving work at 5 PM instead of 7 PM.
That's having dinner with your family instead of typing emails after they go to bed.
The Real Problem
It's not about being more efficient.
It's about choosing what you do with your limited hours.
Right now, you're choosing email writing over revenue-generating work.
Not consciously. But that's what's happening.
Time to choose differently.
What's your weekly follow-up email time? Drop a number below. 👇
P.S. I got tired of spending 3 hours/day on this, so I built MeetDone to automate the structure. Paste notes → 30 seconds → done. But honestly, the manual framework works too if you use it consistently.
9 hours a week just on follow-ups is a brutal number to see written down. This is the exact gap EzWrite tries to close — not making people write faster by willpower, but cutting the blank-page-to-send time down. The 3-part structure idea is solid; curious if you tested it against just having 2-3 tone/length variants to pick from instead of one structure to follow each time?
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