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Products and bookings now carry a customer-facing display name separate from your internal one — set it in inventory, on a trip, or on a single order line, and it follows through to the portal, seat selection and PDFs. That's just where this release starts.
https://www.itsy.so/changelog/26-37-customer-facing-display-names-across-products-and-bookings
Invoices and receipts are now one print-first document — itemised bookings, participants and totals that actually reconcile. Plus workspace decimal precision, so ISK agencies can finally drop the trailing zeros. See what else changed.
https://www.itsy.so/changelog/26-35-redesigned-invoices-that-add-up-on-one-document
Seat maps now belong to the departure that owns the vehicle — editable rates, colours and blocking in one shared editor, with corrections you can push out to every trip selling that slot. Plus named time slots, an occupancy list view, and booking flows that load in a fraction of the requests.
https://www.itsy.so/changelog/26-33-editable-seat-maps-on-inventory-time-slots
The Payment Ledger is here: configure your columns and date anchor once, then export any date range as a CSV your accounting system can read. Bookings also drag between groups now — and that's not the half of it.
https://www.itsy.so/changelog/25-31-payment-ledger-export-and-drag-and-drop-booking-groups
Your customers now see their payment journey as a clear timeline with progress tracking and milestone alerts. Plus, your workspace branding flows through all automated emails, deposit deadlines are fully configurable, and trigger conditions just got much smarter.
https://www.itsy.so/changelog/26-29-redesigned-customer-payments-experience
Take command of booking prices with new surgical controls that show exactly what each participant pays and prevent unwanted drift. Generate professional invoice descriptions instantly with AI assistance. Preview inventory availability before copying trips. Plus flight itineraries, mandatory products, and more.
https://www.itsy.so/changelog/26-27-booking-pricing-gets-bulletproof-controls-and-ai-assistance
Issue immutable payment receipts that capture every transaction detail. Send documents to multiple recipients with the redesigned delivery dialog. Track group costs and generate professional invoices. Your financial workflows just got more powerful and precise.
https://www.itsy.so/changelog/26-25-receipts-invoices-and-multi-recipient-document-delivery-arrive
Self-service registrations now flow smoothly with the new Registered order status. Group stages renamed to reflect real coordination work (Setup, Registration, Finalizing...). Control your customer portal independently with a simple on/off toggle. Plus dozens of refinements to payments, pricing, and permissions.
https://www.itsy.so/changelog/26-23-register-and-manage-groups-with-total-control
Client and supplier messages now appear inline in your bookings list with colored icons and hover previews. Sales reports gained segment and label filtering, trip orders surface urgent items first, and editing participants is faster with the new Save & Next navigation. Plus smarter search shortcuts and saved filter views across the system.
https://www.itsy.so/changelog/26-21-bookings-get-smarter-with-inline-messages
Supplier record locators let your customers self-serve their bookings securely. Trip timeline tracks every change for compliance. Amadeus PNRs page gets powerful chip filters with saved views. Plus learning videos help your team stay current.
https://www.itsy.so/changelog/26-19-book-with-confidence-using-supplier-record-locators
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