September 8, 2018

A simple e-commerce problem solved, the simple way!

It's been seven months since we launched the business app for Zahomy. It's a value-add-app.

I, have a side-hustle, an online business, where we sell wrist-watches that is zahomy.com.

I'm primarily a programmer and I work for my other company Recarp Tech, along with a few other guys, so I spend most of my time building apps and websites for the dollars. Anyway, one day my assistant at Zahomy got sick and I had to step in for her, the pains of MSME.

So the way we work at Zahomy is, customers ask for our products through WhatsApp, Messenger, calls etc , then we send images, they get back to us with their choices then we deliver in the quickest time possible. The whole process is pretty straight forward.

But....there are serious pains with sending multiple photos with prices. Every time a customer asks for images of what we sell, we have to select them from the gallery, set the different feature descriptions & prices offered then. In total about 40 images, with prices. Repeat that for 40 customer requests. All the while you have to listen to customers in other channels. 1600 images daily!

A solution was needed. I tried out a couple apps from Play store but none really did it. So I opted to do it. At least for my business.

That night I built a simple buggy app that stored all the images neatly with their prices and descriptions. Simple, right??

All I had to do was tap and send. It may sound simple but the experience was breath-taking. I cut the time need to send images by approximately 99%, anecdotal.

Joe


  1. 1

    Well done!

    1. 1

      Thank you :)