Any tools to visually analyse dashboard pages like Hotjar do with Landing pages?
2
votes
We want to analyze better the onboarding process of customerly.io but is behind a user session so tools like Yandex Webvisor doesn't work.
Do you know any tool that works even after the user has signed on the platform?
Many thanks in advance
1
Hey Luca!
Of course I'd be less than partial to recommend that you check out https://gettamboo.com for this exact purpose (considering that I'm the founder and all).
One of the things that Tamboo does that a lot of other session recording tools don't do is span sessions across subdomains.
(That, and it has a fair number of customers that use it in-app as opposed to just on marketing sites.)
What this means is that you can follow a user as they hit your landing page, sign up for a trial, and start using your app - all in the same session recording, regardless if you're using a app. subdomain or not.
In fact, Tamboo can do cross-domain recordings - so if you have a domain like abc.com and another domain like xyz.com, so long as you're using the same Tamboo account, you'll be able to see sessions across those domains in one cohesive recording (I use this all the time myself).
If you were to sign up for a Tamboo trial, I'd be more than glad to personally help you out with whatever you're looking to dig into and discover - and the same goes for anyone else reading this thread.
[And that's the other difference - I give a shit and will spend the time to help you be successful rather than just shunt you into the "free trial funnel", even if that means hopping on a call with you.]
I hope this helps and let me know what I can do to help you out.
Thanks!
Clifford
1
I use Hotjar within my application, it works fine. Is there a specific reason you can't use it?
1
Do Hotjar record webpages behind session?
1
It can do yes. I see you have are using a subdomain for Customerly with app.customerly.io, that might be where you are having issues?
Personally I set up a separate site on Hotjar for my subdomain, although I don't think this is strictly necessary.
Hey Luca!
Of course I'd be less than partial to recommend that you check out https://gettamboo.com for this exact purpose (considering that I'm the founder and all).
One of the things that Tamboo does that a lot of other session recording tools don't do is span sessions across subdomains.
(That, and it has a fair number of customers that use it in-app as opposed to just on marketing sites.)
What this means is that you can follow a user as they hit your landing page, sign up for a trial, and start using your app - all in the same session recording, regardless if you're using a app. subdomain or not.
In fact, Tamboo can do cross-domain recordings - so if you have a domain like abc.com and another domain like xyz.com, so long as you're using the same Tamboo account, you'll be able to see sessions across those domains in one cohesive recording (I use this all the time myself).
If you were to sign up for a Tamboo trial, I'd be more than glad to personally help you out with whatever you're looking to dig into and discover - and the same goes for anyone else reading this thread.
[And that's the other difference - I give a shit and will spend the time to help you be successful rather than just shunt you into the "free trial funnel", even if that means hopping on a call with you.]
I hope this helps and let me know what I can do to help you out.
Thanks!
Clifford
I use Hotjar within my application, it works fine. Is there a specific reason you can't use it?
Do Hotjar record webpages behind session?
It can do yes. I see you have are using a subdomain for Customerly with app.customerly.io, that might be where you are having issues?
Personally I set up a separate site on Hotjar for my subdomain, although I don't think this is strictly necessary.