Got my first customer ! - A small step towards success
Hi Indiehackers
Today i got my first customer for my e-mail platform https://mailforge.io, im so excited!
Honestly i was a bit nervous about this one, as its been 3 weeks since we launched without any sales yet, and then waking up to a mail from stripe, that a payment had gone trough simply boosted my energy back up.
This is just a small step, but its an important one. Good luck to all indiehackers with their projects.
Congratulations
The first $ is the hardest!
Hey @Mailorge congrats on the first customer.
If you don't mind me being a little pessimistic here, you might want to look into a re-design of the website. Maybe look into some well known competitors, check out their designs and also saas design trends in websites like LapaNinja, you will get a lot of inspiration.
Also rather than focusing on the features first it would be a good thing to mention the benefits of the potential customers. As a customer, I would want to know the platform can help my business rather than knowing what are the features your product offers.
Also this might be great read to keep you going and not worry about the pace of having paid customers http://paulgraham.com/ds.html
Thanks Nakkeeran
Nice designs on LapaNinja, i will defitnally try get some inspiration there. And i completely agree that i need to "sell what they can achieve" and not sell the features as im doing now.
Thanks for the tips
Congrats! Waiting for your next milestones.
Congrats! well done!
Congrats/tillyke!
Congratulations!! how many free users you already have? It's an interesting metric to know when you launch, the rate of free and paid users.
Well we started advertising in Denmark, and got about 100 ish users trough advertising and linkedin. Thou a lot of them, almost half, just signed up and hardly did anything after sign-up.
I expect that was due to poor onboarding, but hard to know when they dont respond to messages :)
The customer actually came organicly, and not from denmark. So im sure that it wasnt the advertisement that pulled him in.
Be sure to follow up. Email them a personal message asking what they hoped Mailforge would solve for them and why they might not have followed through.
Ye, but the first 50 or so users i was really poor on following up, i think i expected people to know what to do. Which wasnt the case.
I then set up some automated flows with Intercom with OK personal emails, asking questions depending on how far they got in the platform before giving up etc. That got some back, and i got some valuable feedback, which led us to our current job, to improve several things.
So its going in the right direction, just gotta keep at it :)
Nice! And congrats of course!
Congratulations Jesper!
what's your MRR?
Hi Dose, well the customer is $36 / month, so not much so far :)
You go man! It's a GREAT feeling for sure. Congratulations.
Congrats! that's awesome.
Next stop, 10 customers!