November 8, 2018

How do I deal with PayPal?

Hey all!

I know this community is owned by Stripe and generally a big fan of the service (I am too!), but for various reasons I decided to go with PayPal for a few months ago.

This has given us many problems in the past, and the current ones that we struggle with are:

  • Denied access to Payouts API or Mass Payments

  • No answer on how to get access

  • Multiple requests to submit Proof of Address, even though I did that and it got accepted

  • Generally unhelpful support / support loops

  • Unrelated: No Baremetrics-like service available

I want to reach out to fellow PayPal users, how did you deal with PayPal?