I've been writing this post for a while, it's something I really wanted to share. I've setup a fully functioning customer support system powered by AirTable and Zapier: https://www.boxysuite.com/blog/free-customer-support
It's not the easiest thing to setup, but I think that lots of indie makers out there could benefit from something like this.
While it's initially free, even with hundreds of tickets per month, this setup would cost only $30/m, also unlocking countless other workflows enabled by AirTable + Zapier.
I've love to know what you think!