Hello friends, my name is Spencer Scott and I need your help!
I own a debt-free and slightly profitable API integration platform called Loup that is designed to connect enterprise phone systems to CRM applications.
Here is my problem, for the past 2 years I have outsourced the development to a team in India that I found through Elance. My Indian development team did what I thought at the time was great work and got me to a minimum viable product.
I use to run Enterprise sales for Vonage Business so I knew there was a market for the product. Due to the complexity of all the different phone systems out there I decided to focus on one platform and allow resellers to sign up, rebrand the product, and sell it to their customer. So, in theory, all I need to do is focus on adding more resellers and make sure the product works.
Well that's the problem...
Our application is a Google Chrome extension that we custom build for our resellers and launch to the Google Chrome Webstore. The application allows(ed) users to click to dial out of Google and would generate screen pops inside just about any CRM. Click here for a demo video.
The problem is Google recently did an update that crippled the application and I don't know what to do.
The development team does decent work but I have no clue how the application is built and have no way to troubleshoot problems. Outsourcing seemed like a good idea to get the business started but now that I have billing customers I would really love to have a US-based resource.
Indie Hackers I need your help!
Do I continue to outsource till the company can financially support US talent?
Do I try and find US talent that will work for equity?
Do I spend the next year of my life trying to learn to code?
Any advice is welcome, thanks.
PS: I think option 3 is the best one long term but the worse one short term.