September 9, 2018

NPS.JS

Hi IH!

I had a deep look on Net Promoter Score services, to retrieve NPS from users of my side projects, but I hadn’t found anything that is straightforward.

I’m just looking for this three things:

1- a js script (like Google Analytics) to copy/paste in my website (one-time) ;

2- the script takes care of everything ;

3- the service gives in one page an overview of the NPS on a given period.

All services that have seen require signups, lot of configuration and try to sell CRM, chat box, etc. I want something simple so I’m considering about building one for myself.

Is anyone from the community needs something like this? Or do you have a service to suggest?


  1. 2

    There are a bunch of companies offering a simple js solution for NPS, e.g. https://satismeter.com and https://fanexam.com

    One reason why companies offer more than the simple stuff is that if you sell NPS, you need a license for $2000: http://www.netpromotersystem.com/resources/request-licensing-information.aspx

    Somehow you'd need to recover this cost.

    1. 1

      That’s a very useful comment! I knew that NPS was a registered, but didn’t know that you have to buy license. Thanks

  2. 1

    I use wootric.com, happy with them.

  3. 1

    I haven’t used this personally but it seems like what you’re looking for: https://delighted.com

  4. 1

    Fellow maker made this, not sure if this is up your alley but worth checking into http://askuser.xyz