Shared Inbox in Slack; feedback needed
I recently launched https://sharedbox.app and will appreciate some feedback.
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SharedBox gives you a unique email address you can forward your support emails to.
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Mails sent to this email is sent to your selected Slack channel, organised, with replies properly threaded.
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When ready to, just hit the attached Reply button on Slack. Thread is also updated with delivery and open notifications.
I like the idea but the landing page is quite empty. I think a step by step video or walkthrough like
send mail to this email address
it appears in slack
you reply
...
where you describe an actual use case would be really good to explain your product. I don't see just from the text and how this would be valuable for me.
Thanks for this. I will do a better redesign of the homepage.
Looks like an interesting project! I would probably second what Johannes said about the landing page. It's missing a bit of a welcoming header section. However what you did where you can click the buttons and 'try' it is very clerver!
Thanks.
This is interesting. Love how threads are multi-purpose; holding incoming communications, chat between team members, alerts and notifications, and outgoing communications.
For consistency, I would leave everything as plain text and only quote the actual incoming/outgoing message. Currently, you leave the incoming/outgoing message as plain text and quote the sender name. I would swap that.
This is a great poor-man's alternative to collaborative inboxes like Front App or Missive. If this product can cut it (and I think it can), sell hard to small companies doing sales that use slack heavily.
Hit me up if you want to chat about this further. Would love to help where I can. Great job!
Thanks! I'd like to talk about it further. Please send me your email. Can't find it in your profile.
Looks like an interesting product. But how it works is confusing. I don't want to login through Slack until I see a walk-through.
My bad. There is a walk through on the home page but I will make a better one.
and can you reply in slack but it replies to the original sender?
Yes it does. There is a "reply" button attached to the email. I will do a better work through on the homepage.
nice, this is an awesome product idea then :)