I like how software changes the world! The community is vibrant here and I like it very much
I'm a programmer and entrepreneur working on various online projects. Love learning and sharing of knowledge.
Hey fellow hackers,
Thank you all for the vibrant community!
I've encountered the issue with Zendesk customer support online service that they do not allow receiving files larger than 10 megabytes. Gmail is also limited to 25 mb per attachments. So along with a freelance developer I've made a small web app prototype that works like this:
user signs up and configures a branded "inbox" page by uploading a logo, setting colors, customizing mesages. Here is the live example for Cats Photo Company
user shares the link to the "file inbox" to her clients inviting them to send files through this form
clients then can send common files and super large files (like 6 gb or more per file) through this page. The page resumes if connection is lost, also uses multithreaded uploads to speed up the process.
Notification about new "ticket" is sent to the user and user may then download files submitted by the client.
(not yet implemented) tickets are synced to Zendesk and similar customer support services if any
What do you think? Any comments or suggestions are appreciated. thanks in advance!