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4 Comments

Can the reject on Stripe being automatic?

Hi, I hope everyone doing well.

I'm located in the UK and I have an LTD in the UK, I try to create a new account for my business that not avoid stripe policy that I have read it more than one time, but they rejected me automatically, I don't think human do that because the rejection happens at the same time, but that happens with me every time I try for stripe, please if anyone have same issue before let me know.

thanks

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    If there's something that really jumps out (like the same URL of a business we've previously worked with and deterimined we can't support), it is possible. I'd still like to take a second look at this if you email me at [email protected].

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      hi @edwinwee thanks for your comment, no our website is new at stripe we never register with that store before, I have already sent you an email before days ago.

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    It would help to learn what your business is all about. The automatic rejection is based on your description I believe. If certain keywords are hit (e.g. marijuana/CBD) it's an automatic block.

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      hi, @dqmonn thanks for your comment!
      I don't think because we never put any bad keywords, also before we register on stripe we contact the stripe support team and we give them all details about our store and business

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