Today was a crazy Monday. Had an early start with a mentor meeting before a handful of customer interviews. Back-to-back calls revealed some common themes - one being the concept of change management.
This is going to be huge for us.
We're developing a product that is extremely "high-touch" for everyone within an organization and deals with some sensitive topics - performance, feedback, raises, as examples. We'll need to get really good at educating employees and convincing them to adopt a completely new way of doing things. Culture plays a huge role in this.
All of these customer conversations we're having are preparing us to create this content and having these conversations. We're excited to get going...