5
0 Comments

Do you have inspiring ideas to delight your customers?

“You got a new customer. Congratulations! Now sit back, charge their credit card and, oh yeah, make sure you provide them value. They happily use your SaaS and don't complain. Perfect, right? Every founder's dream. 😎 Or can you do better?”

Last few weeks I reached out to various SaaS founders and asked them if they have some delightful ideas to help improve the relationship with their customers. They did! From truly customising the onboarding to sending cookies! 🍪

Based on these 8 ideas, I wrote the following article: Delighting customers: inspiring ideas for SaaS companies

What do you to improve the relationship with your customers?

Trending on Indie Hackers
Do You Think We'll See More Remote-First Teams In The Future? 🤔 15 comments On publishing 100 articles in 100 days and crossing $100K ARR: Anne-Laure Le Cunff's story 10 comments I accidentally started a publishing business, now doing £500K/ARR. AMA! 10 comments Promote your Slack/Discord by showing great community's posts on your site 6 comments Roast my landing page - Appreciate the feedback 🙏 5 comments The key to mastery in any discipline is consistency 2 comments