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Does your product keep its promise?

"If you've ever bought a product that advertised great benefits and looked like it is going to solve your problems, yet you were disappointed at the lack of proper customer service and support, you've experienced a broken product promise. On the other hand, if you've marvelled at how simple the onboarding for a product was or if an interaction with customer support made your admiration for the product grow, you've experienced a product promise kept."

Read more about product promise and owning the product promise as a PM in my next blog post -

https://akshayd.in/2020/06/27/keeping-the-product-promise/

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