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9 Comments

Feedback on my community platform

Hi! I've been working away on a community management platform, and I'm nearly ready for launch. But I'd love some feedback on the landing page first... I'm a one man band and my design skills ain't the best.

www.getsets.net

I really want the website to be quite minimal (hence the mostly black and white colour scheme) as my theory is most products in the community management sphere are too heavy on features/have incredibly busy UIs, so I want to avoid that. I won't be paying for google ads etc, so most people landing on the page will be people who work in the world of building communities already (from direct emails), and so should have a basic understanding of what the product does.

Any feedback about what I should fix would be super appreciated!

  1. 1

    Hi Oliphant,

    I like the minimal look. Here are some suggestions for improvement.

    1. The Sets logo can be moved from header to the top left in the navbar. That's where everybody looks for a logo.
    2. The CTA's copy needs to change. It's very basic, make it more appealing for the potential user like Let's start a community or something like that. You get the idea.
    3. If you have clients or some firsts users feedback product, do show it on the landing page. Community building is all about helping people. Show more people stories or people talking about your product.
    4. The overlay over the navbar is good. I would suggest to also make a separate featured section on the landing page to highlight that you are also interested in sharing ideas on how to build a community.

    Hope it resonates with you!

    1. 1

      Thank you, that's really helpful!

      1. I'll move the logo up, seems to be the style.
      2. Yes, love that. Will joozh them up with something a bit more captivating.
      3. I'm pre clients, this post is a precursor to me sending it to an initial contact list I've made. Definitely keen on some testimonials soon.
      4. Good point - overlay definitely feels a bit of a "what's the point in signing up" right now. I'll start mapping out some content.
      1. 1

        Great, you found it helpful. Good luck.

  2. 1
    1. Logo is a bit confusing
    2. Navbar colour distracts the eye, difficult to know where to click on first load
    3. Sign-up should be a large button in the centre, login top right
    4. When I first come on the page difficult to know what the product is
    5. Why are people going to join a community on this platform? What are the benefits
    6. I'd put pricing on the landing page
    7. Maybe have a comparison with other products on the market and why yours is better
    8. "Sets makes it easy for your" - how does it make it easy
    9. Everyone prefers email - don't think that's true
    1. 1

      Thank you!

      1. First hire will be a designer, for sure!
      2. I'll look at toning that down.
      3. Yes, someone else commented this - plan to change it.
      4. I'm hoping from the way I'm targeting community managers that they'll already have a leg up in the understanding, but maybe some more copy in the About section.
      5. Likewise
      6. Do you think? I initially had it there but moved it away (mostly because I saw no other SaaS site doing it)
      7. Soon!
      8. Yes, more exposition here.
      9. I've removed that line, as you're totally right!
      1. 1
        1. Personally for me for new products I want to see how much it costs before I invest my time. The worst is those CV creator websites, you invest a lot of time filling out your CV and then at the end they charge you a ridiculous price.
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