April 13, 2019

How do you collect feedback in your websites?

Hey IH,

I'm curious about how do you collect simple feedbacks in your websites. The website can be a simple landing page, a static site, a WordPress site or any other kinds.

For example, I have seen some are using Hotjar for this.

#ask-ih

  1. 1

    I email people who sign up (only possible if you're getting signups), and also have a #meta hashtag where people can leave feedback (only possible if you have an active community).

    In the beginning, before anyone visited IH, I proactively reached out to people to show them the website and asked what they thought. I sent a few hundred emails before launching.