Hi everyone! This is my first post, and I'm really happy to be a part of the indie hackers community.
I'm a web developer, and I'm passionate about my job and side project development.
While working on many projects, I have noticed that the relationship between the product and the final user could be laborious and especially when a new feature is available.
Indeed, there are some tools to do this (eg: https://www.trychameleon.com/) but which can be expensive and offer too many features for your needs (or sometimes too complicated). I am also wondering about the customer feedback on a new functionality (eg: feedbacks after several weeks/months or several uses).
I am talking to you, maker, to obtain some feedback from your experience:
Are you using a tool?
If that is the case, which one?
If you use one, are you satisfied with it?
Does it give you everything you need?
If you don't use one, how do you proceed?
Would you like to use one?
How much would you pay in such a tool, and what would you expect from it?
I will consider all of your feedback, and I am very grateful for the time you will give me!