How I manage customer feedback for my bootstrapped SaaS

I experimented with different ways to get customer feedback for my SaaS. This blog post is about what worked during launch and later stages.

blog.checklyhq.com

Another edition in my weekly "building a SaaS" blog. Bit less technical this time, as I look at how I fumbled around with getting customer feedback from the early private beta days up to now with actual paying customers.

The post goes into:

Using Hotjar and how it sorta worked

Tim Nolet

submitted this link on May 6, 2019

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Thanks for sharing your experience!
I'm gonna borrow a couple of ideas :)
Question, though - do you use Drift on a free plan? Is it enough?
Thanks!

Zencentric

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5 years ago
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  More than welcome, and please steal/borrow/use whatever you can find.
  I'm on the free Drift plan yes. For now it's more than enough.
  
  tnolet
  
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  5 years ago
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    Cool! Thanks!
    
    Zencentric
    
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    5 years ago
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