Why do customers and freelancers hate freelancing platforms? Do they really? What areas need improvement?
I am trying to get back to square-1 to build a new product. But, I would like to "work backwards from the customer" this time. What are the options to choose a problem space / target customer apart from "what we are interested / experienced in".
Ex. Last time, I chose myself as a Target Customer, but learned this may not be always an optimal approach.