5
0 Comments

Improve conversion rates with an alert system that notifies you about struggling users

Increase conversions by implementing alerts that tell you when users are spending too much time on particular tasks.

Alex Turnbull of Groove ($500,000/mo) made customers 350% more likely to convert when he began using these “red flag metrics” to tell him when a customer was having trouble with his app. His team built a simple alert system and reached out to struggling users via email to ensure they had a good experience. These emails got a 10% response rate, and 30% of the users were still customers after 30 days — more than 350% higher than their average free trial users.

More 30-second growth tips?

Every day we share a tiny, bite-sized tip for growing your business. Click here to see more and get Growth Bites in your inbox 👌

Trending on Indie Hackers
Launched a website for programmers to spend their free time on 12 comments What are the most important metrics/analytics to gather and analyze in a SaaS MVP 🤔 12 comments Clubhouse or Twitter Spaces? 11 comments 🔥 or 💩 ? Rate our new Ollie Landing Page 9 comments Trigger based SaaS integrations: webhooks vs Zapier 4 comments What I learnt roasting 200 landing pages in 12 months 🍗 👀 3 comments