Increase retention and revenue through a loyalty program

Keep your best customers retained and spending more money by offering them rewards through a loyalty program.

The e-commerce platform Shop4Vitamins rolled out their loyalty program to the highest-spending 10% of their customers. The result? A 265% increase in repeat orders — from $21,441 to nearly $57,000. In their particular case, the reward for loyal customers was 10–15% cash back on every purchase, but you might want to experiment with different perks if you don't have a transactional business model or work in the e-commerce space. For example, you could offer a one-on-one consultation on how to get more out of your product or, if you're selling a subscription-based product, you could offer a discount for upgrading to a more expensive plan.

More 30-second growth tips?

Every day we share a tiny, bite-sized tip for growing your business. Click here to see more and get Growth Bites in your inbox 👌

Trending on Indie Hackers
Indie Hackers is now an invite-only community 50 comments The Challenge: $10,000 MRR in 30 Months 23 comments +70,000 users on my chrome extension and almost no revenue. 5 comments Is there a need for more beautiful landing pages? 5 comments Put a feedback button in the middle of your home screen 4 comments "roast my ____" are full of noise, so I'm doing something about it. 3 comments