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Let your users manage their notifications

I guess it’s about time I started writing in this amazing community - long after I first read some super useful things here.

Going through many startups as a technical consultant made my partner and I see that notifications are a super powerful tool that is often unused by small companies.

We assumed the main reason for that is that it takes non-trivial product and development time to implement them correctly. We saw that most companies just try to use marketing tools to optimize the ROI from the < 20% of users who actually engage, instead of getting the majority of users to join the game as well.

Enter SendMan (pun intended)

We figured the main driver of engagement is notifications that actually matter to people, about the core of the services they use. We want to help companies implement a great notification strategy. The basic idea is this:

  1. Generate notification templates describing logical events that happen in your system (“the package was delivered”, “your friend reacted to the content you created”, “based on your recent activity, it’s time for some exercise” - and so on)
  2. Let your users manage what notifications they want to receive from your service.
  3. Implement the insights you see in the dashboard, focusing your efforts on what your users love about your service. Optimize that content to make them want to engage more.
  4. Repeat 1-3.

Would this tool be relevant for your company?
Does this almost scratch your back, but misses something?
Happy to communicate here or via my email avishay -at- sendman.io

Just want to see how this works? Go to https://sendman.io and you’ll see a full working demo once you complete the shortest possible signup (guaranteed!)

Cheers

  1. 1

    Hi @sheba, I could see myself using this in my previous job. Happy to jump on a call and help you out if you have some questions you'd like to ask to validate the idea further? I'm also looking to validate my idea with SaaS founders so we could ask each other questions. Tell me if you'd be interested in that :)

  2. 1

    Not much insight here other than it seems like a cool idea. I remember having this built out at a previous startup and it was non-trivial, especially when it came to managing the "what messages are read/unread" by different users in each organization.

    1. 2

      Thanks for your answer @codyaray!
      Indeed there's some hassle around tracking these states in push notifications (we did a lot of work around it in our SDK, so our customers won't have to). Were you experiencing these issues in push only, or were you using other communication channels as well (like email, Slack, etc')?

      1. 1

        This was primarily via the web UI, like the little "you've got notifications" bell icon on many websites. I think we emailed as well, but this was years ago so I don't recall all the details.

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