I have launched my product in a Beta release a month ago (Booksbank.co.uk) and it is time to analyse the initial feedback and analytics.
Just to give you some context, the product allows people to loan / give away their books, and for people nearby to search and collect them.
The idea has been widely accepted and I have so far reached around 80-90 visitors a day without the need of real marketing.
The main problem I have noticed, is that people do not know how to add books and or are not keen at adding them with the current flow (currently it needs people to define their address).
I have received a couple of feedback from people and they were just confused on how to add a book and if they were doing things properly, so I know that things need to be changed!
Also to confirm your initial thought, when people are helped, they are happy to add the books, is just that they do not know what to do to start with!!!!
I need your help as "possible client" to log into the application or suggest me what would make you understand the add the book flow!!!
it is actually super simple, you enter the title, select the book from the dropdown and select its condition! (it is really just 2 clicks!).
Happy to answer any questions that you may have!