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21 Comments

One humble Tip: Avoid AWS SES

I heard they are slow but it is like 24 hours slow. I was about to use mailgrid and thought with AWS's reputation and the price, how can anyone beat it. However, I realize the issue now. SLOW

  1. 5

    We use SES and never had a problem. Have you has your account verified with Amazon as they have restrictions in place until you do so.

    Also, if you're sending from Ec2 and using port 25 you will be rate limited, more info here: http://docs.aws.amazon.com/ses/latest/DeveloperGuide/smtp-connect.html

  2. 4

    SES works great for me. What's slow, their support?

    1. 1

      From when I click send to when it arrives in peoples inbox. It's about 16 hours. Not for you?

      1. 1

        Not really. Takes less than a minute.

  3. 3

    Never had problems, SES works within seconds for me - how many emails are you trying to send?

    1. 1

      Hi, not many at all. 200 a week. I heard it is slow from another use but I assumed slow meant an hour or two. Not for you?

  4. 3

    Do you mean the support is slow?

    A lot of transaction email services these days is just SES with a good developer experience and customer support built on top. The margins are easy when the majority of users aren't going to have issues.

    1. 1

      Not the support. The actual time it takes from clicking send to when the emails arrive in the inbox. It's almost 24 hours. It's not this way for you? Thumbs up man.

  5. 2

    Never had a problem. Emails are fast, great reputation and deliverability. Other services use AWS under the hood anyway so might as well drop the middleman and learn SES properly.

    1. 1

      Yes that is what others have said. One guy sent me a blog post to learn how to use it more efficiently. Appreciate your post, thumbs up.

  6. 2

    Never used SES, only used Mailgun so far. I personally think e-mail should be replaced by something better, which just kinda deals with the common email problems.
    Something which keeps the benefits but is better. Since email is used to widely, its hard to imagine a switch to a new technology..

    1. 1

      Yes but email is universal. I mean more ideally we would all use a single messenger app worldwide. Until that time email is the easiest and most convenient to work with. Did you have any idea of what could replace email? I'm sure in 20 years email will be non existant though.

      1. 1

        Chats are to synchronous to replace email. Email takes are more asynchronous approuch, just like a normal mail. I am not aware of any ambitions to replace email.

        When I am talking about a email replacement i am thinking about the following: Image being logged into Gmail and sending a message. Instead of just sending a email and hoping it arrives you get a little spinner which awaits confirmation from the target server that the message arrived and everything is fine. You could probably implement all of this with HTTP and JSON holding the message information or smth.

        If the message delivery failed, or you know the target domain doesn't exist you get an instant error.

  7. 2

    It seems pretty crazy to me that SES requires so much setup, particularly regarding handling bounces. I understand they need to prevent spam etc. But their validation process seems so big.

    It'd be good if SES came with anti spam and bounce list features built in, so you could actually use it.

  8. 2

    Hi Scott,

    Maybe you’d like to check out Coresender, which is a great alternative to SES, SendGrid or Mailgun.

    We already have some customers who came to us because they felt ignored, even though they were sending millions of transactional emails per month.

    We’re soon launching our startup discount program, but for a fellow IH member, I can offer a very generous discount even today. Check us out if you’d like. Thanks!

    1. 1

      What separates you from Sendgrid and Mailgun?

      1. 2

        I would say a customer service and a developer-first approch. We have just landed a good customer who was fed up with waiting too long for Sendgrid to approve them. A few months back we landed a SaaS company that got blocked by Mailgun for some configuration mistakes, even though they were sending over a million of transactional messages critical to their business.

        Regarding developers, we know its mostly them who influence a decision on selecting a service provider, and it’s also them who are going to bear consequences. That’s why we’re catering to them as much as possible, by supporting the integration process and letting their feedback influence our roadmap as much as possible. A few months back we had a client who started adding hundreds of domains through our control panel (which is not very common). One sprint after reaching out, he received a new shiny API that allowed him to automate from his system.

        We are new on the market, launched in 2019. Obviously smaller than Sendgrid or Mailgun, but already sending enough email to feel confident about or delivery rates and ISP relations, and highly focusing on putting the customer before anything else.

        Sorry for a bit long reply 😅

        Best,

        1. 2

          Okay. I am updating the site for season 2 (in 7 weeks) so I wrote down your site as something to consider with my partner. Keep in touch.

  9. 1

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  10. 1

    I use SES to send programatic transactional emails (welcome emails, etc.), and my messages get delivered within seconds. It's important to add the generated DNS records so that DKIM is verified for your domain. After that, I use the PHPMailer library to actually send messages from my code.

    I wrote a blog post about it: https://www.antpace.com/blog/sending-email-from-your-app-using-aws-ses/

    1. 1

      Hey man I bookedmarked your blog yesterday. I'm just replying now because I was on my phone earlier. I'm going to read over your blog with my partner. I did skim it and it looked very juicy and loaded with how-to. Will read and thanks a million.

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