prepping for the pandemic's second wave ⛈

Everyone is worried about the pandemic's second wave, both for our personal lives and for our businesses.

For many companies, customer retention was a challenge in the first wave.

I wrote this article to help companies retain as many customers as they can when the second wave hits.

Hope there's some value in it for all IH.

I'd love to know which of these is most valuable to you 👍 and which isn't. 👎

How to Maximize Customer Retention in the Pandemic’s Second Wave
https://anitatoth.ca/customer-retention-pandemic/