5
18 Comments

Roast my product

Been working on this product for a couple of weeks. Would love your feedback.

👇👇👇
https://www.palabra.io/forms.html

  • Do you understand what it is?
  • Is it simple to use?
  • Would you use it? Why?
  1. 1

    Hi Karen,

    This is a surprising product to me. This is a very good product page.

    The page starts by showing me how to solve a very initial pain: I just want a form on my site to collect email real quick.

    What's going through my mind is this:

    "Is this going to be like other generic form collectors that charge me $10 a month for a form?"
    "Oh, I see, it's just to collect emails"
    "Hrmm, that's not a lot of work and I see the output right away"

    So far, this is all very good. The use of the 3 steps being not just informative but interactive is top notch here to show me what I'm getting into. Very smooth.

    But then it gets better.

    What I like in a page is to see when there's flow -- not just a disjointed sequence of problems it solves, features, testimonials, but a sequence where the question the previous section creates is answered by the next section just below.

    I was just thinking about the whole "what will I be able to do with these emails I'm collecting?" (which the page brilliantly answers next).

    But at that point down the page, what was top of mind was an anxiety I was harbouring: "how do I know I can trust this outfit with my information? Will it be collecting click data from my visitors?"

    And the page never answered that question. So something to think about there.

    Then! (This is the surprise part) I discover the cleverness of the offering. It's not just a form builder, it's a friggin' list organizer/importer/email composer!

    Unexpected. You start the page with a clear solution to a job-to-be-done, a universal struggle a lot of us indie folks/no-code open/my-time-is-what's-important crowd, and then boom, you offer all this extra value.

    At this point I'm left with this hesitation: will I be able to compose emails in this, it looks like I can, but will I be able to send my kind of emails with this?

    Also, "will I be able to turn off click tracking and open tracking?" (this is a pet peeve of mine, I don't want to track my opens/clicks from my readers, I think it's gross).

    So that's been my experience.

    Will I use it? I don't think I will, but here's why: I'm a little fussy about trackers on my site, and I'd like to limit the amount of third-party scripts. My Mailchimp form is handled by a local script re-written by Chris Ferdinandi. Maybe if you had a local script I could self-host?

    Great job.

    1. 1

      Hey, thanks for your comment, really appreciate you took the time.
      To your questions:

      1. "will I be able to turn off click tracking and open tracking?". Not at the moment, but it's definitely something not hard to implement.
      2. "will I be able to compose emails in this, it looks like I can, but will I be able to send my kind of emails with this?". Not sure what your kind of emails is but our focus is on personalized emails, so we basically connect with your Gmail account so you can send emails from there. So if you are looking for emails like look personal (no ugly templates) then, yeah.
      3. "how do I know I can trust this outfit with my information? Will it be collecting click data from my visitors?". We could improve how we communicate this. Our privacy policies explain what we do with the data. We basically don't share your data with third parties.
      1. 1

        Really appreciate the strong stance against ugly (templates, forms) and on sending personalized emails.

  2. 1
    1. Mailchimp alternative is the best way I would describe it?
    2. I must admin really clear on the website what it is you will get, how much it will cost etc.
    3. At this point it doesn't seem to outdo Mailchimp for me, so convince me why I should switch?

    I am always a bit worry about start-ups vs establishments because you see people stop the project and then what happens to all my setup...

    1. 1

      Hey! Yeah. Happy to share the differences:

      1. Setup. It takes less than 2 minutes to create a form with us. If you are a new user on Mailchimp it will take you at least 15.
      2. Style. Mailchimp forms have their own styles that look ugly on most sites or need a lot of tweaking. We look good out-of-the-box on your website.
      3. Dev first. You can style things like texts on the button and input placeholder and add classes to you form changing values on an object, you don't need to use a UI to do it.
      4. Numbers of contacts. Mailchimp offers 2000 contacts on the free tier. We offer 3000.

      About your concern about startups, I fully agree and that's why we support exporting of the contacts out of the box.

      1. 1

        Hey thank you, and how easy is the email replication and design?
        I do daily emails so the replicating process needs to be really easy for me to get aboard.

        1. 1

          What do you mean by email replication?

          1. 1

            In Mailchimp you can make 1 email, then duplicate that and just quickly change the content

  3. 1

    Hey Karen!

    I'm a product designer in NYC. Happy to give my 2-cents!

    -----

    Do you understand what it is?
    Yes! Bravo, I've been looking at a lot of these sites, and yours is one of the clearer ones.

    Is it simple to use?
    I'm not a dev, but it looks simple to integrate.

    Would you use it? Why?
    Unfortunately no. :( My company (http://magicmorning.co/) is using Readymag, and they offer a no-code solution for adding a similar form. I think the product still makes sense for custom built sites though. Especially if there isn't other stuff on the market.

    Keep of the good work, and stay safe!
    J

  4. 1

    Hi Karen, looks fantastic. To answer your questions...

    • Yes
    • Yes
    • Maybe.. See below.

    Currently, my host has a form hook I use. Your solution would be intriguing to me if it had a 2nd helpful feature. I've felt this problem, "I just need a simple form and a place to store that data".

    You're really focusing on how easy it is to use/install. Also that I can style it how I want. I've been there so I agree these need to be addressed.

    However, is there one more obvious use case or problem you can present to the visitor that your tool solves?

    • "Add a client email/phone number and we'll ping them when the form is filled out."
    • "Auto send emails after customers sign up"

    You kind of touch on some stuff in the "Start building your subscribers list" section and that's cool but that section, to me, should be more flushed out and moved above creating a form and style sections.

    Why? Because the form/style are acting like I've already bought in that I need this...but I haven't decided that yet. And then after those sections, you hit me with more sections explaining the benefits again. (Intro > Problem > Solutions/Benefits > How to get started)

    Side note: I remember this being an intimidating problem for me as a rookie dev. Maybe that's an audience you can market to?

    Suerte. Posta. Me gusta. Fuerza.

  5. 1

    Hola Karen!!

    Great website, I have decided to create a video highlighting the different things I believe can be improved.

    https://www.loom.com/share/3ec94981a44248c88c7539dbb1a10877

    Hope you find it useful, any feedback will be appreciated!!

    Saludos,

    Sebastian

    1. 1

      Just wanted to give a feedback of your video. Your speech is very fragmented with many "Um", "Yeah", "You know". It's better to make summary of your thoughts and write it, and after that make a video highlighting what you wrote down.

      1. 1

        Hey Shogo,

        Thank you very much for your feedback, I will definitely put my thoughts together before hitting the record button.

        Despite the audio and the rest, do you think the suggestions were valuable and be worked upon?

        Much appreciated,

        Sebastian

        1. 1

          I don't really understand the significance of this products, so i can't say if your comments were useful, sorry.

    2. 1

      Hi! Thank you for taking the time. Some feedback on the video:

      • 25 minutes is too much, even to hear you talk about my own product.
      • Feedback was mostly about design, which is important, but not the most important thing.
      • Had the impression you didn't understand what the product does. Which is fine, speaks of the landing page mostly. But feedback without understanding what the product does is kind of pointless.
      • As a founder I care about conversions so maybe I would suggest you comment around that. What I mean is, I wouldn't change the color of a button only because it's nicer on a different color, I would only do it if it converts better.
      1. 1

        Hi Karen,

        Despite me not understanding your product, and not considering what you were requesting at the very beginning in your post to base my feedback on, I hope you could take some actions or ideas from it.

        Google has some great tools that can help you put together some A/B testing, so if you have the time I would suggest to try my ideas and check if it actually converts more or if that was not the case.

        All the best,

        Sebastian

  6. 1

    This comment was deleted a year ago.

    1. 1

      Hey! Yeah. Happy to share the differences:

      1. Setup. It takes less than 2 minutes to create a form with us. If you are a new user on Mailchimp it will take you at least 15.
      2. Style. Mailchimp forms have their own styles that look ugly on most sites or need a lot of tweaking. We look good out-of-the-box on your website.
      3. Dev first. You can style things like texts on the button and input placeholder and add classes to you form changing values on an object, you don't need to use a UI to do it.
      4. Numbers of contacts. Mailchimp offers 2000 contacts on the free tier. We offer 3000.
      1. 1

        This comment was deleted a year ago.

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