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3 Comments

Sales Tax

Hi hackers,
When I worked for a B2B SAAS company, I wired up Stripe with Avalara for calculating sales tax for all our billing statements. It was very unintuitive and was very hard to debug when we encountered issues. On top of it, Avalara's customer support was terrible. It would take at least 3 days for them to get back to our questions. We also looked at some other options outside of Avalara and did not find anything that fit our needs. Due to this our company was losing money literally, since we had to pay that tax ourselves.

What sales tax software do you use for your SAAS business? Did you have a similar experience as mine or was it different?

  1. 3

    Heya!
    I utilize TaxJar for US Sales Tax and Vatlayer for VAT and VAT number validation. I've found the API's to be relatively straightforward.

    1. 1

      Thanks for the feedback.

  2. 1

    It hurts to see such poor customer service.

    PayPro Global is what you're looking for. It is an all-in-one solution, which combines everything you need for your SaaS: 80 + methods of payments, subscription management (manual or automatic), API, collecting, reporting, and remittance of taxes worldwide, all kinds of reports, marketing, and sales tools.
    You can find all functionalities in it, so there is no need to integrate other additional services.

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