5
2 Comments

Small userbase? Try sending texts instead of drip emails to convert more customers.

Try texting users to convert sales instead of putting them on automated email lists — especially if your customer lifetime value is high.

Shane White (@shanefromfargo) of The Match Artist ($10,200/mo) originally used drip campaigns to communicate with potential customers. When he transitioned to texting them instead, 30% more converted to paying customers. Not the most efficient way to communicate, but the lifetime value of his customers justifies the personal touch. Just make sure you're clear in your messaging, since not every customer expects you to send them a text. And if you've got too many users to text personally, check out companies like MobileMonkey or SimpleTexting for automated SMS drip campaigns.

More 30-second growth tips?

Every day we share a tiny, bite-sized tip for growing your business. Click here to see more and get Growth Bites in your inbox 👌

  1. 2

    Most people don't have numbers for their email subscribers. We do use Signal for people to allow push notifications (from our site).

  2. 2

    Interesting insight. Thanks for this!

Trending on Indie Hackers
Getting first 908 Paid Signups by Spending $353 ONLY. 24 comments I talked to 8 SaaS founders, these are the most common SaaS tools they use 20 comments What are your cold outreach conversion rates? Top 3 Metrics And Benchmarks To Track 19 comments How I Sourced 60% of Customers From Linkedin, Organically 12 comments Hero Section Copywriting Framework that Converts 3x 12 comments Join our AI video tool demo, get a cool video back! 12 comments