2
0 Comments

Tip: Include a donation add-on in your checkout to improve retention

People like to support a good cause. Donating a portion of your profits to a charity is a great start, but consider improving retention by including a donation add-on in your checkout flow.

According to @patticus of ProfitWell, placing a donation add-on in a brand's checkout flow can not only bring in a significant number of donations for their cause, but it can increase retention too. In the study, even customers who had a low affinity with the cause were often willing to donate a few dollars on top of their subscriptions. And the data shows that add-ons like these can increase retention by 7-10%. So consider asking each customer if they'd like to make a donation in addition to their purchase. Then A/B test it. This is particularly effective for cause-driven brands — if you aren't championing a cause yet, that's something to consider, as it can be a key differentiator.

More 30-second growth tips?

We share a tiny, bite-sized tip for growing your business a few times a week. Click here to see more and get Growth Bites in your inbox 👌

Trending on Indie Hackers
After 10M+ Views, 13k+ Upvotes: The Reddit Strategy That Worked for Me! 32 comments 🔥Roast my one-man design agency website 18 comments Launch on Product Hunt after 5 months of work! 16 comments Getting first 908 Paid Signups by Spending $353 ONLY. 13 comments Started as a Goodreads alternative, now it's taking a life of its own 12 comments I Sold My AI Startup for $1,500 and I'm Really Happy About It 11 comments