We all know how valuable customer feedback can be. Get more of it by offering users a simple way to make suggestions on every screen or page of your tool.
Jason Forrest of Rigbooks gives users a simple way to provide feedback on every single screen of their tool. The feedback form simply asks "How can we make this screen better?" Jason says people use the form often, resulting in lots of valuable feedback from customers. This feedback allows Jason to improve the product and make informed decisions about the roadmap. And it's likely to improve retention as well, since customers are feeling heard and the product is becoming more tailored to their needs.
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