There's this TV Show here in Brazil where a popular chef goes to restaurants that are almost bankrupt and tries to identify their problems. Most of the time the problem is related to communication between the waiter, the kitchen and the manager/cashier that leads to poor customer experience, leading them to not come back.
As an avid restaurant-goer, I've realized that some of the best customer experience I had was in places where they had their own software to solve this problem, my idea is to make something more accessible for small/medium-sized restaurants that have such problems as well.
The idea has 4 layers:
I'm trying to think of channels for customer acquisition for this idea, I spoke to many people that said that this is a kind of idea that needs direct sales, which is totally out of my comfort zone hahah.
What do you guys think? Thanks for reading it, really appreciate it.