Hi, I'm working alone on a small product for online presentations. A friend of mine told me that building a product is only 25% of the whole work. I wonder what did you guys bump in besides building and promoting the product on the early stage.
I understand that you have to keep in mind the following.
Anyone welcome to add up another aspects, suggest nice shortcuts/reasonable services to let a founder to focus on the product part.
On top of your list, I would add the following:
A great product doesn't go too far without some visibility and market penetration activities (a.k.a marketing).
Good luck!
community is a huge part, imho. which includes things like customer support, service, etc.
building product is a big part, of course, but making a customer happy is much more work on the whole.
@SmileIJP Thanks so much for sharing this – it's so eye opening to think how much there is to SaaS than "just" building the product!
It's something that I have felt a ton throughout my career, and continue to be amazed at. A few of the things that I know kept us up at night when we were starting GoSquared:
Hope that is of some help there – it's a problem space that we're actually really keen to help with at GoSquared – very happy to share more on this if you want!
Thanks a lot for highlighting these aspects! I'm just in a way to figure out whole path. :)