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7 Comments

What do or don't you outsource?

There's something (that may be a bit of a myth depending on who you talk to) that we should seek to outsource all as much as possible to allow us to sit back, relax and which the money roll in.

This kind of perception takes the human out of what it takes to run a business, which can often be a mistake.

Respond below with things you do and don't outsource in your business and explain why.

We'll come back to this in a few days to edit this post to create a useful list that you all can come back to. Sound like a plan? 👍

  1. 2

    I outsource a ton because I still have my full time job until tomorrow. Outsourcing has let me continue to grow and put the processes in place that are needed to scale.

    Here's what I outsource.

    • Customer Website Builds (we do these for free for everyone)
    • Customer Support
    • DevOps
  2. 2

    I'm not sure I would call it outsourcing, but I:

    • I had a freelance book keeper help me out
    • hired a freelance event manager after my first conference
    • worked with community members to help me put an event together - speakers, event host, volunteers.
    • It took me a while, but I was very glad to hire a designer after a couple of years to help with logo, branding, etc.
  3. 1

    I think that in 2020 the most significant way to grow without burnout is to outsource everything.

  4. 1

    I don't outsource much of anything at this point. I prefer to do the work and then learn those aspects of the model, whether they be technical or business related. I feel as a sole founder it's a good idea for me to intimately know every part of my operation. Of course doing it this way is much more time consuming, and many people would reject the strategy on those grounds. And frankly, I can't argue with them on that. If you want to get going fast, then outsource. If you want to really know your business, then work on things in-house. Just my take, for what it's worth.

    1. 1

      Once you "know" much of your business it's smart to outsource. It's vital for the growth of your business if you're very serious about it. I know of cases where people become successful and never outsource any part of their business but not all cases are equal. In my opinion, outsourcing is a good and healthy move.

      1. 1

        Yes, I think that does make sense. However, at the moment I want to see if I have a viable business model and revenue. Unfortunately, thus far, I have had trouble gaining any kind of reach in the market via social media. On FB my organic reach for a post is literally "0 to 3" people for a typical post. Google+ was where I had the largest following but they went belly up. So I've been struggling to get the word out. The other reality is that my offering is very niche. It is intended to appeal to a relatively small but passionate group of creative people in the Role Playing Game space. In the long terms I see viability as RPGs grow in popularity. But for now, the market is small, and my hunch is that incurring undue costs at this point would be counter productive. What I really want is to find someone who is knowledgeable about the RPG space, who is talented and knowledgeable about marketing and UX to help me get launched. And yes, running the operation by myself is a lot to handle. I definitely agree, at the right time it will be necessary and beneficial to outsource at least some of the roles I'm currently filling myself.

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