For the last month, I'm struggling to find a good SaaS solution to set up my automated email campaigns.
The tool should provide:
Sounds simple, but after exploring the market I found only two solutions that fit my criteria: Sendinblue and ActiveCampaign.
I opted in for Sendinblue because of the cheaper prices and now am regretting it. =(
It turned out they have hidden costs and limited functionalities on the reporting side. On top of that their service went down a week ago and since then I've managed to send 0 emails. Their customer support is playing ping-pong with my tickets already for a week without any prospects of resolving the issue.
I'm wondering if any of you have a similar business case and how did you solve it? I'm doubting between migration to pricy ActiveCampaign and developing my own bicycle on top of AWS SES.