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14 Comments

Who has the most complex pricing plan?

Hi Indie Hackers!
I'm working on building out a library of pricing pages, and I'm looking for some more complex use cases. I'd love to see the kinds of pricing models you all offer. Drop a link in the comments👇

  1. 4

    I gotta go with Intercom to be honest, so confusing.

    1. 1

      Oof @FarouqAldori yeah gotten this as well today. What do you find most confusing about it?

      1. 1

        Different "plans", a bunch of add-ons, different tiers on each plan, and finally the way they count active users is skewed.

  2. 1

    Seconding Intercom. I also find Hubspot's pricing confusing and irritating. Also Mailchimp's is annoying.

  3. 1

    Sendgrid, on their free marketing plan I had automations but on their lower paid plan they don't have them.

    Plus I also have to pay for their email api.

  4. 3

    This comment was deleted 3 years ago.

    1. 1

      I've recently switched my pricing to per usage model.

      On the one hand, it looks complex.
      But on the other hand, I saw lots of people who know how everything works, and they were complaining that my price-per-monthly-subscription model is way too pricy.

      The very big benefit of price-per-usage is that it scales very easily.

      Btw, Digital Ocean has the same - the more you buy, the more you pay.

      Both DO and AWS have a price per usage model, but AWS is much harder to understand.

      1. 2

        Their pricing is pretty straightforward to understand. The hard part is measuring/calculating what you will consume.

        Example: it costs money to query an S3 bucket. I use the Transmit app to browse my buckets and I have no clue what it does under the hood.

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        This comment was deleted 3 years ago.

        1. 2

          I agree with @anilkilic - you've done a great job with making your pricing easy to understand @Akcium! What made you go for a slider instead of a table?

          1. 1

            If by "table" you mean subscription plan, then it's not scalable and I didn't like the idea of messing with different plans. For example, some people say they need 1 site to monitor. Then I'll need to have a plan for 1 site. Some people need 2, some 5, some 50. Big companies need 100-200.

            Plus it's easier to control the income/revenue: the more sites I check, the more money I get.

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              I meant table comparison vs calculator, but yeah that definitely makes sense

    2. 1

      Fully agree. That's why I use Digital ocean.

    3. 1

      haha @anilkilic I've heard this 3 times today so far. Besides AWS, are there any other usage-based, or even graduated/volume pricing plans that you've come across?

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        This comment was deleted 3 years ago.

        1. 2

          Ah yes I'm very familiar with their pricing

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