May 9, 2019

Why everyone should read customer support emails


Hi, I am Simon. Co-Founder of - and new to
Wanna share my post on why everyone in your startup should read customer support emails. For the following reasons:

  1. News you can use
  2. It's a great conversation starter
  3. You probably don't have enough data
  4. It's a nuanced overview of your business
  5. Emails are loaded with emotions
  6. They will increase resposibility

Link to the full post:


  1. 1

    What tools, if any, do you currently use to share these within your company?

    I ask because we make and, both tools for sharing these types of email threads within your company. (The latter being completely free.)