January 13, 2020

Our Help Scout integration is now live!

Dimitris Kotsakos @dimkots

Our private beta users can connect Feedgrip to their Help Scout account and get a Product Manager's view of all the feedback found in customer conversations. Fused with other sources (e.g. feedback manually entered in the platform, Drift conversations or Zendesk tickets and more to come), Help Scout conversations can reveal much desired features or bug reports.

Users can search on their feedback and form topics of their interest.

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