New: Has NOT opened/clicked Automation Rules

Previously for Automation Rules related to email opens and link clicks, we only support "positive" behavior -- i.e. if contact has opened emails or clicked links.

With this new update, we now support "negative" behavior as well -- i.e. if contact has NOT opened or has NOT clicked links.

So, for example, you can have an automation like this:

If contact/subscriber has not opened email in 5 days, add them to the "reengage" sequence and tag "reengage".

Or if contact has not clicked a link in 3 days, tag them with "uninterested".

I hope this new update is useful for our users!

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