Chyrp

Effective communication with your customers over Twitter

No Employees
Founders Code
Solo Founder
Communication
Productivity
SaaS
Social Media

When building a previous product, I got lots of feedback, bug reports, and requests over Twitter. I quickly lost track of these threads and couldn't remember who I needed to follow up on. Chyrp solves this.

January 6, 2022 Chyrp's MVP Has Been Launched!

I sat there, Gin & Tonic in hand, and released Chyrp's MVP.

It's minimal and missing useful features, but ready for users to guide it.

After launching my last product, I would get feedback, bug reports, requests, compliments, questions, the lot.

But because my users were all on Twitter, these all came in as Tweets and DMs.

I don't know about you, but I don't find it easy keeping track of old Tweets.

This led to me dropping the ball on user communication, which led to my users giving up both on contacting me and using my product.

I lost users and potential revenue because I didn't manage my conversations with users well.

These users might have carried on using my product and even started paying for it if I had done a better job dealing with their messages and following up with them later.

Instead, I left them frustrated and put them off using my product.

This became one of the big reasons why my product failed.

Although I managed to get a few users, to begin with, I failed to keep them there.

If I had dealt with users' problems and followed up with them when I implemented features or fixed bugs, their experience would have been much better, our relationship much deeper, and they may have stayed with my product longer.

Hindsight, aye?

This led to me building Chyrp, a tool to help Indie Hackers like you and me effectively communicate with their users over Twitter.

No more dropping the ball on customer support and forgetting to follow up on past conversations.

Check it out at https://chyrp.io

December 1, 2021 Chyrp's MVP Has Been Built!

The Chyrp MVP has been built!

It has a very minimal set of features, but it has been built and deployed. I'm currently dogfooding it and despite the limited set of features, am already finding it useful.

The want to start adding more features, especially as I use it and think "Huh, it would be good if I could...", is strong already, but I'm committing the next two weeks to fix any bugs that come up, creating onboarding resources, and marketing.

The release date is set for 13th December 2021, which is a little under two weeks away which gives me plenty of time to hunt bugs, build resources and do marketing.

Stay tuned!

September 20, 2021 Started Building

After lots of idea tuning, talking to people, planning, designing, and working on copy, building has started on Chyrp!

I'm going with a Django backend, with a Sveltekit frontend and plan to host it on render.com.

There will be three main components to it. The API, the frontend app, and the Twitter bot.

July 22, 2021 Came up with my Idea

After brainstorming and asking around I came up with the Idea for Chyrp. User support over Twitter. Market while you support.

Chyrp is aimed at Indie Hackers and early-stage SaaS businesses to provide smooth customer service over Twitter, and grow your audience while doing so.

About

When building a previous product, I got lots of feedback, bug reports, and requests over Twitter. I quickly lost track of these threads and couldn't remember who I needed to follow up on. Chyrp solves this.